Last Updated: 28-05-2025

At LaptopWala.com, we are committed to delivering your orders safely and on time. Please review our shipping policy to understand how we handle deliveries for different products and services.

1. Shipping Coverage

We currently deliver across India. For specific pin code availability or delivery outside standard service areas, please contact our support team before placing your order.

2. Order Processing Time

  • New Products & Accessories: Orders are usually processed within 1–2 business days.
  • Refurbished Laptops: Processed and shipped within 2–3 business days, post quality checks.
  • Rental Orders: Shipped within 2–4 business days, depending on product availability and rental agreement.
  • Custom or Bulk Orders: Processing time varies based on order volume and customization needs. Delivery timelines will be shared during order confirmation.

Orders placed on Sundays or public holidays will be processed on the next working day.

3. Estimated Delivery Time

  • Standard Delivery: 3–7 business days (depending on location).
  • Metro Cities: 2–4 business days.
  • Remote/Outstation Areas: 5–9 business days.

You will receive a tracking number via email/SMS once your order is shipped.

4. Shipping Charges

  • Free Shipping on orders above ₹[Insert Threshold Amount].
  • A flat shipping fee of ₹[Insert Amount] may apply to orders below the threshold.
  • Charges for bulk orders or expedited shipping will be calculated at checkout or shared during inquiry.

5. Delivery Partners

We work with reliable national courier services such as Delhivery, Bluedart, DTDC, and India Post to ensure timely and secure delivery.

6. Order Receipt and Inspection

We advise customers to:

  • Inspect the package at the time of delivery.
  • Do not accept if the seal is broken or the packaging appears tampered with.
  • Report any physical damage or missing items within 24 hours of delivery.

7. Delays and Exceptions

While we strive for timely delivery, there may be occasional delays due to:

  • Weather conditions, strikes, or transportation issues.
  • Remote location or service limitations by courier partners.
  • Festive season or surge in orders.

We appreciate your patience and will keep you informed of any delays.

8. Need Help?

For shipping-related queries, feel free to reach out:

📧 [email protected]
📞 +91-8108366640